If Fitbit were Amazon they would have downloads available for iOS, Windows and Google mobile devices, and iOS, Windows and Linux currently in use, including Windows 7 and above. I already had to buy a replacement band because the plastic band is so. It's annoying that now I have to purchase yet another item to make my new Fitbit Alta HR work. My memory is not perfect, perhaps I'm wrong. Back when I first researched Fitbit I recall that they said it was Windows 7 compatible. Perhaps so but it annoys the hell out of me. My state has a law of implied merchantability which states that every product must live up to the manufacturers or seller's advertising claims or the seller is required to issue a full refund.Ĭome on Fitbit, provide us with a Windows 7 program that works, and provide it on your corporate website, not on some third party server that might be in China or for that matter any country in the world. I think it is up to Fitbit to make it work with Windows 7 because that is the advertising claim. The download could have a virus or back door or anything! I don't want to go to a third party website to download any software because I don't trust anybody but Fitbit to provide the software. The only option is to close the app and try again until you finally get the message that it just isn't going to work. At the step where it shows somebody inserting something that looks like it could maybe fit a USB plug there is no button "next" to get past that. However, when I begin the process to sync and attach USB cable and plug it all in I hit "next" and get an instruction, "insert dongle." What dongle? What is a dongle? All I got is a USB charge/connect cable. I just this moment downloaded the Windows app from the link /setup and it does install.
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